We completely and permanently remove your unwanted content from the site that it is on. In some cases, this is not possible due to the nature of the content or the publisher - for example, major news publications are notoriously resistant to taking a journalist’s work taken down. If we are unable to physically remove the offending content, you will not be charged a removal fee, but will have the option of instead allowing us to implement other reputation management strategies to hide, smother, or mitigate the offending content in other ways. Our first priority is always to physically remove the content.

Anything that can be put onto the internet, can theoretically be removed from the internet - so it is always best to at least let us take a look, since it costs nothing and comes at no risk to you. Most of our removals relate to user-generated content such as reviews, blog or forum postings, and malicious or unwanted images or videos. Click here to see a list of sites that we have successfully removed from in the past.

Some content is extremely difficult to remove due to the organisations controlling the site that the content is published on. For example, news publications that believe their article to be accurate will fight tooth and nail to keep it up, under the argument of “freedom of speech”. Government sites and other official organisations are of course also unlikely to remove something unless it is clearly factually inaccurate and/or blatantly illegal. In general, if the content itself is completely fair and/or factually accurate, provided honestly by a real human, and without infringing any locally applicable laws (such as privacy, copyright, etc) then removal is always more difficult (but not impossible). Our particular focus is on removing content that is unfair or unwarranted, inaccurate or dishonest, fake, illegal, or targets your business or staff in a personal, harassing or bullying manner.

All removals are done in a completely legitimate manner, with the content being removed willingly by the publishing website or the host of the content. The full process depends on the nature of the content itself, and where it is posted. There is no “hacking” or other subterfuge involved. We do not “bribe” or offer incentives for the content to be removed. Most cases will involve us creating, submitting and managing a detailed application for the removal of the offending content by the publishing website. We liaise with most of these sites on a daily basis, and it is our experience from analyzing thousands of these applications that we have determined which process is likely to be successful for each type of content. Most removals require multiple submissions and ongoing correspondence with the website publisher.

No, this is not part of our standard process and is typically unnecessary. If we do believe it will be necessary or helpful, we will always discuss this with you first and only move forward with your approval.

Pricing depends on what website the content is on, and in some cases the nature of the content itself. In all cases, you will only pay if we successfully remove the content. There is no cost, no risk and no commitment required to have us take a look at the content and give you a quote. Simply reach out and show us the content. We can typically provide a quote on the same day that you ask. We do offer discounts for removing multiple pieces of content.

This varies depending on the publishing website and the nature of the content involved. In some cases, content removal can be as fast as 24-48 hours, but in more difficult cases it can take up to 60 days. The average removal time is 2-3 weeks and if we have not removed the content within 60 days, we will issue you a full refund. We’ll also keep you up-to-date on the progress of your content removal.

In some cases we are also able to offer an Urgent Processing option for removals that must happen within 30 days.

In some cases this will make our job more difficult, as some website publishers will ignore all future correspondence if the first attempt at removal was not successful. However, in most cases we can still have content removed even if you were previously unsuccessful. Since we do not charge for unsuccessful removals, there is no risk in letting us take a shot at it even if you don’t think it is possible.

We often find that your response is treated as making the review appear either more legitimate, or already mitigated, thereby making the removal process more difficult. We may ask you to remove your response while the removal process is underway; you can save it somewhere and if for any reason the removal is unsuccessful, you can always add it back in again later.

We continually monitor the status of the content, and inform you of the good news as soon as it is removed. Removal is permanent, and it is extremely rare for it to re-appear; if for any reason it does come back, the original agreement still applies and we will work to remove it again. Please note that some websites will temporarily remove the content while they evaluate whether to permanently remove it. This does not count as a “successful removal”, and we will inform you of these situations when they occur.

Throughout the removal process, we will keep you updated on the progress and our confidence level in having it be successful. If we have not removed the content within 60 days, we will offer you up to 3 options:

  1. If we believe that there is still a chance of success, we will inform you of the status and our intended strategy for continued attempts. You will then have the option of extending the time window to give us more time to implement that strategy.
  2. If we do not believe that outright removal is likely to succeed and our options to do so are exhausted, we may offer alternative options that help to mitigate the damage. In some cases these options are equally effective to complete removal, however in all cases these alternative strategies will be completely optional and allowing us to pursue them is up to you.
  3. If the content is not removed within 60 days, you will always have the option of accepting a full refund of your removal fees.

We permanently remove Google search results through a tailored application explaining why the search result should be deleted. This submission is based on regional laws and Google’s content guidelines. The process requires numerous steps where Google will ask for further clarification regarding the reasons for removal. Google considers multiple factors when examining the content, including public interest. When Google removes the search result, the URL will not appear on Google in your country’s jurisdiction. This means it will not be visible regardless of the search term entered. Our method is based on studying thousands of applications to ascertain what results in a successful removal submission to Google.

Removing a Google search result takes 3-4 weeks in most cases, however in some conditions it can be removed within several days. In more complex matters it can take up to 60 days for Google to make a determination. The review process is made up of several stages and users may track the progress of their application on the Sky Valley Solutions online portal. If we are holding a deposit for the work, a full refund will be given if the content has not been removed after 60 days have elapsed.

An Urgent 30-Day Processing option is available in certain situations depending on the nature of the content.

The cost for removing a search result from Google varies based on the content in question. We will need to see the website before we can provide you with options. This is due to the fact that the amount of work and time required can differ greatly depending on the website. There is no commitment or risk in contacting us for a confidential discussion. After examining the content, our consultants can usually provide a quote on the same day at no cost to you. We may provide a discount if you have several Google search results you wish to remove.

Remember, you only pay for what we successfully remove. We will however ask for a small deposit before we begin which is fully refundable if we are unsuccessful. We aim to be an affordable alternative to engaging in legal services, which can cost tens of thousands of dollars. As such, our prices are typically less expensive than a lawyer, who is unlikely to agree to a “no-win no-fee” arrangement and will charge you even if they fail to remove the content. Most lawyers also have zero experience communicating with Google and have a very limited understanding of the technology behind search engines. This approach fails to compete with Sky Valley Solutions, as we have vast technological expertise combined with legal professionals who liaise with Google each and every day.

We remove many Google Search results for both individuals and businesses. These search results are often websites with abusive or disparaging content. We also assist with deleting sexually explicit search results from Google that have been posted without your consent. The content is removed for being a contravention of regional laws or for breaching Google’s own guidelines.

In addition to this, Sky Valley Solutions works as a middle man between businesses and Google to remove intellectual property violations.

We cannot remove Google search results which concern items such as government websites and news articles. Google deems such publications to be paramount to public interest and will not comply with requests to remove these search results. When determining whether to remove a search result, Google places a high importance on the concept of “freedom of speech”. This means that Google may choose to allow search results which make false statements about you or your business. It is important to note that Google will not remove search results that do not violate their content policy or regional laws. If you are unsure of whether your unwanted content falls into this category, please reach out for a free consultation where we can assist you.

Unfortunately, Google will not remove your phone number from their search results. Google considers phone numbers to be public information and will not comply with requests to remove them. In some instances, we may contact the source website and negotiate removing your phone number with the site owner.

Much like phone numbers, Google does not delete or hide addresses from their search results. This makes it difficult to prevent strangers from locating you. Your address is deemed to be public data by Google. The source website can often be more willing to remove such personal information, so we will typically speak with them instead.

Google will not remove articles from reputable news sources from their search engine. Journalism is rarely censored by the search giant, who refuses to omit such reporting despite its sometimes questionable nature.

Removing every trace of yourself from the internet can be a difficult task. If you have social media profiles these will often be displayed in Google’s search results. These profiles cannot be removed from Google, so it is recommended that you delete them should you wish for them not to appear.